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Katalina Cruz, CPA, LCAM

President & Co-Founder

Katalina heads the consulting division of KWPMC. Prior to joining the firm, she was with Ernst & Young providing audit services to clients in industries that included real estate, government and generic pharmaceuticals. She began her career as an auditor with Arthur Andersen.

Katalina earned her Master in Business Administration and Bachelor in Accounting from Florida International University. Her professional memberships include the American Institute of Certified Public Accountants and the Florida Institute of Certified Public Accountants.

Trycia Arencibia, CPA, LCAM

Chief Financial Officer - Financial Reporting

Trycia manages the finance and technology department as well as the corporate office, and ensures that all clients receive accurate, dependable and timely financial reporting. She also meets with board members of communities to help clients thoroughly understand the financial reports provided, and plays an integral role in the implementation and operation of the firm’s diverse software portfolio. Prior to joining KWPMC in 2005, Trycia was an auditor with the accounting firm of Berkowitz Dick Pollack & Brant. She received her Master of Accounting and Bachelor in Accounting from Florida International University.

Roxana Dorigo, CPA, LCAM

Executive Vice President of Finance

Roxana is the Executive Vice President of Finance for the Community Association Management Division at KWPMC. She oversees all the accounting departments that account for and report on the financial information for condominium and homeowner associations. Roxana is also involved in the company’s Community Service Committee to support organizations that assist the needy in the states where KWPMC provides management services. Her background includes positions as controller for financial, restaurant and import/export firms, and she began her professional career with KMPG LLP. Roxana earned her Master in Business Administration and Bachelor in Accounting from the University of Miami. She is a member of the Florida Institute of Certified Public Accountants.

Suzel Broe, CPA

Chief Financial Officer - Financial Services

Suzel joins KWPMC as our Chief Financial Officer - Financial Services. She brings over 20 years of experience as a business owner, consultant and senior accounting professional with a Big-4 accounting background. Her major clients included Restaurant Brands International (NYSE: QSR), University of Miami, Cyxtera Technologies, Inc. (NYSE: CYXT), and AppGate Inc. Most recently she served as CFO of Orion Real Estate Group.

While growing her privately held consulting practice, Suzel simultaneously managed multiple clients and complex projects. She brings detailed experience in accounting policy implementation, purchase accounting and acquisition integration, due diligence related to business acquisitions and spin out. In addition, Suzel has vast experience in accounting systems conversions, integration and standardization of policies and procedures, strategic finance and planning, modeling and operations.

Sandra Bennett, CPA, LCAM

Executive Director

Sandy has been a Certified Public Accountant in the State of Florida since 1984. Prior to joining KWPMC in 2012, she was the accounting and audit partner at Bennett & Bennett, CPAs, PA. She has been a member of the Florida Institute of Certified Public Accountants, American Institute of Certified Public Accountants, American Woman’s Society of Certified Public Accountants and Community Associations Institute. She is a member of the Common Interest Realty Association (CIRA) Committee for Florida Institute of Certified Public Accounts and has served on their CIRA Section Steering Committee, Resource Council and Conference Planning Committee.

Diana Rivera, CPA

Executive Vice President of Finance

Diana is a Certified Public Accountant who began her career as an auditor for Kane and Company. Most recently, Diana was a partner at the CPA firm, BDO USA LLP, in their audit practice, specializing in financial auditing and forensic examinations for condominium associations, mixed-use developments, cooperative housing corporations, and timeshare & resort associations. With over 20 years of experience, Diana is a frequent speaker to organizations and professionals in the common interest realty association industry.

Zuly Maribona, LCAM, CMCA®, GPRO: O&M

Senior Vice President

Zuly Maribona joined the organization in 2008, headquartered in Bonita Springs. Zuly’s responsibilities included managing KWPMC’s operations from Naples-Ft Myers through Tampa, Orlando and Jacksonville. Zuly now leads the strategic growth of the company for these areas of Florida. She has been integral in the growth of those markets, and she continues to focus on expanding the company’s presence. Employee development, client satisfaction and management through key performance metrics are a continued focus for Zuly. Prior to joining KW Property Management Zuly spent over 15 years in areas of mortgage banking, technology and residential construction. Zuly holds a degree in Business Administration. Her professional certifications and memberships include Green Professional Buildings Skills, Community Associations Institute and Worldwide Women’s Association.

Suzette Diaz,

Vice President of Human Resources

Suzette Diaz oversees the human resources department at KWPMC, and has been with the company since 2007. She began her career in human resources working for a mortgage loan company in Atlanta, GA. Suzette received her Bachelor of Arts in International Relations from Florida International University. Suzette is a member of the Society for Human Resource Management (SHRM).

Carolina Serrano, LCAM

Regional Vice President

Carolina serves as the Regional Vice President for Miami-Dade luxury properties. She leads a team of district managers, general managers developers and association board members on the vision and strategic direction of properties. With Carolina’s extensive hospitality background she is proficient in recruiting, training and coaching managing complex property operations. Carolina’s extensive experience in residential property management includes fourteen years with Four Seasons in various roles. She also earned her law degree while living in Colombia. She began her career in hospitality in the accounting department at the Trump International Sonesta Beach Resort before joining Four Seasons Hotel Miami as a Residences Manager. Carolina advanced quickly to become the Director of Residences and most recently Regional Director of Residences before joining KWPMC.

Sheila Diaz, LCAM

Regional Vice President, Internal Promotion

With more than 25 years of experience in asset management, real estate development, property management, accounting, due diligence, and acquisitions, Sheila brings a wealth of expertise to KWPMC. Prior to joining the firm, Sheila worked for a Florida-based real estate development firm, providing financial and operations management services, overseeing a portfolio valued at over $2 billion. She is also a former Senior Financial Analyst at Starwood Vacation Ownership, contributing to the development of the renowned St. Regis in Bal Harbour. Sheila holds an MBA and a bachelor’s degree in Hospitality & Tourism Management from Florida International University.

Erin Fabian, LCAM

Regional Vice President

Erin has almost 20 years of experience in hospitality, residential and commercial management, all in luxury high-rise and Class A real estate. She has worked in residential luxury high-rises, in premier properties throughout South Florida, and brings her expertise to KWMPC’s West Coast operations. Erin’s key strengths are driving operational excellence, leading and mentoring a team, and relationship building. She earned her MBA from the Keller Graduate School of Management, and bachelor’s degree in Spanish and Music from Gustavus Adolphus College.

Nicole Tacktikos, MSHRM

VP of Marketing & Culture

Nicole oversees the Talent Acquisition Department at KWPMC and has been with the company since March of 2016. In 2019, Nicole was promoted to the Talent Acquisition Manager role, where she had the ability to build a skilled recruiting team. Nicole has extensive experience in staffing and onboarding new properties, and identifying and hiring top tier talent into the company. In 2022, Nicole was promoted to VP of Marketing & Culture, where she continues to drive brand awareness and engagement, while developing initiatives to continue leading our positive culture and philanthropy events. Nicole graduated in 2016, with her Master’s in HR Management.