Technology

Technology is one of the keys in providing a successful customer service experience. KWPM Information Center (KWIC) is an Operations Software conveniently linked to KW PROPERTY MANAGEMENT & CONSULTING’s interactive association website. KWIC offers two different levels of capabilities, ·Tier 1 and ·Tier 2.

Features ·Tier 1 ·Tier 2
Digital lobby display with packages, announcements, calendar of events
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Integration to FOB and RFID access control systems
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Incident reports and shift notes
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Log resident visitors & contractors, manage property keys, membership control
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Parking pass printing
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Manage calendar, classifieds, phone call logs & facility reservations
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Manage owners, tenant, vendors, violations & work orders
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Manage & approve resident parties and guest lists
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Management dashboard with daily counts and tasks
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Management on the iPad/iPhone & Android
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Management for vehicles, storage, marinas and docks
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Inventory control with label printing
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Preventive maintenance and service requests
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Automated voice, email, fax, or SMS notifications
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Announcements, calendar of events, newsletters & classifieds
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Board dashboard
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Accept credit card payments for FOBs, fees, and other miscellaneous
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Concierge services, local events calendar, request car and luggage assistance, online food delivery and online store, newsfeeds, local dining
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Create work orders
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Custom reports
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Discussion forums (moderated)
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Facebook and Twitter integration
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Facilities reservation
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View account history and violations and pay online
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iPad/iPhone, Android application for residents
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Media gallery: pictures, videos, audio, flash
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View packages for your unit
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Pet playground – listing local services
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Update billing address phone number and user information
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Visitor management (logs, pre-authorization, etc.)
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Traffic webcams & local traffic conditions
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