Education & Training

KW PROPERTY MANAGEMENT & CONSULTING goes the extra mile in ensuring increased professionalism through furthered education so the highest level of service can be rendered to its managed properties. The company actively encourages its employees to obtain higher designations through external organizations such as Community Association Institute (CAI) and Building Owners and Managers Association (BOMA).

Community Association Institute (CAI)

KW PROPERTY MANAGEMENT & CONSULTING actively encourages and funds continuing education for employees through the CAI, a national organization dedicated to developing vibrant, competent and harmonious community associations. To improve the quality and effectiveness of community management, CAI awards qualified professionals with titles such as Association Management Specialist® (AMS®) and Professional Community Association Manager® (PCAM®) – proving significant commitment to the industry.

Building Owners and Managers Association (BOMA)

BOMA International is an international federation of more than 100 local associations and affiliated organizations. Founded in 1907, its 16,500-plus members own or manage more than nine billion square feet of commercial properties. BOMA International’s mission is to enhance the human, intellectual and physical assets of the commercial real estate industry through advocacy, education, research, standards and information.

University of KWPM

University of KWPM is an internal education facility within KW PROPERTY MANAGEMENT & CONSULTING, designed to train all employees from the date of hire to complete specific coursework covering the systems they use and the constantly changing areas that make up property management. Some of the areas of training that are covered by University of KWPM include, but are not limited to:

  • Legal Updates
  • Maintenance
  • Insurance
  • Evacuation Plans
  • Hurricane Preparation
  • Accounting/Reporting
  • Hospitality
  • Proper Methods of Running Meetings
  • Methods for Communicating with Clients
  • Marketing
  • Chemical Handling Procedures
  • Security Tips
  • HVAC Maintenance
  • Construction
  • Collections
  • Violations

“There was a time for us in the beginning when we believed that property management only involved the oversight of mowing lawns, cleaning pools, providing financial statements and basically maintaining properties. While those are still important components, the job of property management has become much more complex. We now find ourselves negotiating contracts, supervising vendors, coordinating collections, and managing budgets that are usually associated with some of the most prestigious properties in the country. That is a significant responsibility, and that’s why we encourage our employees to achieve advanced designations.”
Robert White, Managing Director