If a property allows the maintenance staff to provide in-unit services, a Board can allow a maintenance worker to change filters, light bulbs, toilet flappers, and so on, but they should consider creating new protocols and SOPs for the workers so that they are known to the staff and also to the resident that is allowing a worker into their unit.
For example, making sure that social distancing rules apply in-unit is important. A maintenance worker should always wear a new pair of gloves in each unit and wash their hands before moving onto a next unit for another service call. They should always carry hand sanitizer with them and also make sure to sanitize their work area before leaving. Employees should not be entering in any homes where a person has contracted the Coronavirus. Masks and shoe covers are also good ideas if they are available to the association.